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Introduction to SpamProbe

EW3D.com and Anti-Spam
Over the last year we have seen the implementation of anti-spam devices on almost every mailserver. Sounds good, right? Well, as many of our clients can attest, in the business world this has proven everything but good. EW3D.com has carefully considered many possibilities with very few acceptable meeting our criteria for an anti-spam device.

The Trouble with Anti-Spam
Almost all anti-spam systems work from a rule set central to the mail server. In other words, someone else decides what mail you should get. But this is actually much worse. Someone sets up a system and expects it to learn without any more input. Many administrators simply install an anti-spam system, first due to client pressure, but also since it reduces the load on their mailserver. Then many people are never told this has been done, nor how to get to the mail scored and stored as spam, if in fact the supposed spam even gets stored (many simply bounce it).

Bouncing spam? Well, that doesn't work either. Spammers don't receive mail, they only send it. If they had their servers set to receive bounces, they'd never get any mail out due to the pounding of the incoming mail.

There are so many reasons to be sure you are not on a system with anti-spam installed, but the bottom line is if you are, you can be sure that at least some of your client's email is not getting through and therefore you can feel pretty secure in the fact that you are missing sales.

"Is your inn friendly to gay couples?" (a recent email bounced to our system by our hosted client's poor anti-spam system)

Now, I must admit, that is a tough one for an anti-spam system. And, as this is a controversial subject, maybe some would want this to simply bounce, however many would not want this to bounce and would instead see this as an excellent lead on what likely is a reservation. The bottom line... the innkeeper didn't get the chance. They never saw the email (except I happened to catch it and find a way to pass it through). This is only one of many instances where I have managed to catch problems, but quite frankly, this is not my job nor do I want it to be. Thousands of bounces per day... We know for sure, through our system, literally hundreds of thousands of dollars in potentially lost sales, simply because there was no chance.

We Deliver the Mail
EW3D.com does have a few blocks placed on a few known spammer's IPs and domain names. This does very little to help in the battle and actually can be a detriment as those IPs are dropped by the spammers and later assigned to an unsuspecting user. We also run attachment filtering to prevent the delivery of Windows executable files, which have become the de facto standard for the delivery of viruses. Otherwise, we deliver your email, spam and all.

Our Solution
After much research, we have decided on a bayesian filtering technique. This simple mathematical system has proven time and again as the very best method for spam scoring. A database is built containing words, word pairs and everything included in the headers and body of every email a user receives. Each is given a score rating the entry as good or spam. Each email is tested against this database and given an overall score which determines whether it is delivered to your inbox or your spam box. All mail is sent to either your POP Inbox or to an IMAP 'your_spam' box which are both accessible via your email client. We have three other 'training' mail boxes, 'is_spam', 'non_spam' and 'not_scored', to which you simply drag and drop messages in order to train your personal SpamProbe database. SpamProbe then rereads these emails, rescores them per your instructions to the database and then deletes them. So, if you get a spam in your 'Inbox', instead of deleting it, you drag it and drop it into the 'is_spam' box. If you get a good message in the 'your_spam' box, you simply drag it and drop it into the 'non_spam' box. It's that easy. The more you do it, the smarter SpamProbe becomes. Our test base of users have all reported that after initially training SpamProbe, it got so good that they simply quite looking at their spam. I personally went for 6 months of around 1000 emails a day without a single false positive (a good email scored as spam) that I ever found. I find the success rate to be far greater than I could do myself, as I used to go to sleep at the delete key, accidentally deleting good messages myself.

Interested?
If you are interested in trying SpamProbe, please visit both the Installation and Use pages for SpamProbe and read them thoroughly. Still interested? Yes, it's worth it, let us know by emailing John Hinton and requesting that SpamProbe be added to your account. Please understand you will need to be using a POP account on the EW3D.com server, and give me the username for that account.

Cost
This system uses a lot of disk space and processing time, therefore we need to charge a $60 per year fee per account.

SpamProbe Features
  • You Control Your Filtering Rules (No system wide filters written by others)
  • Individual User Rules Databases
  • All Spam is Accessible by You
  • Spam is NOT Downloaded
  • Easy Drag and Drop Training
  • The Server Maintains Your SpamProbe Spam and Training Mailboxes
  • Extremely Accurate After Initial Training
  • Weight Placed Against False Positives (good mail scored as spam)

 

 

SpamProbe Requirements
  • An E-mail Client Which Supports the Creation of Both POP and IMAP Accounts
  • An E-mail Client Which Supports Mulitple E-mail Accounts
  • A User Familiar with the Setup of IMAP and POP Accounts
  • EW3D.com Maintains Setup Instructions for ONLY the Free Mozilla Thunderbird E-mail Client (Netscape and Mozilla are almost Identical)
  • An E-mail Client Capable of Copying and Moving Messages Between Folders

Important Notices:
Although SpamProbe and Outlook or Outlook Express can be successfully setup and run, EW3D.com does not support nor provide installation instructions for those programs. This is due to simply too many changes to menus and button names from version to version which would require that we maintain at least four different computers with three different Windows operating systems running a total of eight different versions of Outlook. We do have clients successfully running SpamProbe using the Outlook e-mail client. Our installation instructions for Thunderbird can be adapted by those who are very familiar with their e-mail client.
SpamProbe and Eudora can be used, but we have been unable to find a 'Copy to Folder' option within Eudora. This is needed especially during the training phase.

Quite simply, Thunderbird provides a very clean environment in which to work with SpamProbe. Very clean.

 

EW3D.com
912 Virginia Ave.
Goshen, VA 24439
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