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Introduction to SpamProbe
EW3D.com and Anti-Spam
Over the last year we have seen the implementation of anti-spam
devices on almost every mailserver. Sounds good, right? Well, as
many of our clients can attest, in the business world this has proven
everything but good. EW3D.com has carefully considered many possibilities
with very few acceptable meeting our criteria for an anti-spam device.
The Trouble with Anti-Spam
Almost all anti-spam systems work from a rule set central
to the mail server. In other words, someone else decides what mail
you should get. But this is actually much worse. Someone sets up
a system and expects it to learn without any more input. Many administrators
simply install an anti-spam system, first due to client pressure,
but also since it reduces the load on their mailserver. Then many
people are never told this has been done, nor how to get to the
mail scored and stored as spam, if in fact the supposed spam even
gets stored (many simply bounce it).
Bouncing spam? Well, that doesn't work either. Spammers don't receive
mail, they only send it. If they had their servers set to receive
bounces, they'd never get any mail out due to the pounding of the
incoming mail.
There are so many reasons to be sure you are not on a system with
anti-spam installed, but the bottom line is if you are, you can
be sure that at least some of your client's email is not getting
through and therefore you can feel pretty secure in the fact that
you are missing sales.
"Is your inn friendly to gay couples?" (a
recent email bounced to our system by our hosted client's poor
anti-spam system)
Now, I must admit, that is a tough one for an anti-spam system.
And, as this is a controversial subject, maybe some would want this
to simply bounce, however many would not want this to bounce and
would instead see this as an excellent lead on what likely is a
reservation. The bottom line... the innkeeper didn't get the chance.
They never saw the email (except I happened to catch it and find
a way to pass it through). This is only one of many instances where
I have managed to catch problems, but quite frankly, this is not
my job nor do I want it to be. Thousands of bounces per day... We
know for sure, through our system, literally hundreds of thousands
of dollars in potentially lost sales, simply because there was no
chance.
We Deliver the Mail
EW3D.com does have a few blocks placed on a few known spammer's
IPs and domain names. This does very little to help in the battle
and actually can be a detriment as those IPs are dropped by the
spammers and later assigned to an unsuspecting user. We also run
attachment filtering to prevent the delivery of Windows executable
files, which have become the de facto standard for the delivery
of viruses. Otherwise, we deliver your email, spam and all.
Our Solution
After much research, we have decided on a bayesian filtering
technique. This simple mathematical system has proven time and again
as the very best method for spam scoring. A database is built containing
words, word pairs and everything included in the headers and body
of every email a user receives. Each is given a score rating the
entry as good or spam. Each email is tested against this database
and given an overall score which determines whether it is delivered
to your inbox or your spam box. All mail is sent to either your
POP Inbox or to an IMAP 'your_spam' box which are both accessible
via your email client. We have three other 'training' mail boxes,
'is_spam', 'non_spam' and 'not_scored', to which you simply drag
and drop messages in order to train your personal SpamProbe database.
SpamProbe then rereads these emails, rescores them per your instructions
to the database and then deletes them. So, if you get a spam in
your 'Inbox', instead of deleting it, you drag it and drop it into
the 'is_spam' box. If you get a good message in the 'your_spam'
box, you simply drag it and drop it into the 'non_spam' box. It's
that easy. The more you do it, the smarter SpamProbe becomes. Our
test base of users have all reported that after initially training
SpamProbe, it got so good that they simply quite looking at their
spam. I personally went for 6 months of around 1000 emails a day
without a single false positive (a good email scored as spam) that
I ever found. I find the success rate to be far greater than I could
do myself, as I used to go to sleep at the delete key,
accidentally deleting good messages myself.
Interested?
If you are interested in trying SpamProbe, please visit both the
Installation and Use
pages for SpamProbe and read them thoroughly. Still interested?
Yes, it's worth it, let us know by emailing John
Hinton and requesting that SpamProbe be added to your account.
Please understand you will need to be using a POP account on the
EW3D.com server, and give me the username for that account.
Cost
This system uses a lot of disk space and processing time,
therefore we need to charge a $60 per year fee per account. |
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SpamProbe
Features
- You Control Your Filtering Rules (No
system wide filters written by others)
- Individual User Rules Databases
- All Spam is Accessible by You
- Spam is NOT Downloaded
- Easy Drag and Drop Training
- The Server Maintains Your SpamProbe Spam and Training
Mailboxes
- Extremely Accurate After Initial Training
- Weight Placed Against False Positives (good mail
scored as spam)
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SpamProbe
Requirements
- An E-mail Client Which Supports the Creation of
Both POP and IMAP Accounts
- An E-mail Client Which Supports Mulitple E-mail
Accounts
- A User Familiar with the Setup of IMAP and POP
Accounts
- EW3D.com Maintains Setup
Instructions for ONLY the Free Mozilla
Thunderbird E-mail Client (Netscape and Mozilla
are almost Identical)
- An E-mail Client Capable of Copying and Moving
Messages Between Folders
Important Notices:
Although SpamProbe
and Outlook or Outlook Express can be successfully
setup and run, EW3D.com does not support nor provide installation
instructions for those programs. This is due to simply too
many changes to menus and button names from version to version
which would require that we maintain at least four different
computers with three different Windows operating systems running
a total of eight different versions of Outlook. We do have
clients successfully running SpamProbe using the Outlook e-mail
client. Our installation instructions for Thunderbird can
be adapted by those who are very familiar with their e-mail
client. SpamProbe and
Eudora can be used, but we have been unable to find
a 'Copy to Folder' option within Eudora. This is needed especially
during the training phase.
Quite simply, Thunderbird
provides a very clean environment in which to work with SpamProbe.
Very clean.
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