Frequently Asked Questions
Why is my email stuck?
If your email client (Outlook is an email client) is 'stuck', just going in circles and not getting email or getting the same emails over and over, you more than likely have a corrupt or very large email on the server. Some spam messages have had malformed headers, which have given some email clients trouble. To fix the issue, login to your account through the webmail interface. Normally the troublesome email is the last one at the bottom of the last page. Webmail itself might take some time to load, as sometimes large emails slow everything down.
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